faq
Q: Where can I buy HOODED STAFF?
A: Exclusively online at www.hoodedstaff.com or at the following 8 locations:
- hooded staff. FLAGSHIP STORE ( Sas u. 14, Budapest, Hungary, 1051 )
- WESTEND G-Star ( WestEnd, Váci út 1-3, Budapest, Hungary, 1062 )
- ETELE Plaza G-Star & Superdry ( Hadak útja 1, Budapest, Hungary, 1119 )
- REBELS of HEAVEN ARÉNA ( Kerepesi út 9, Budapest, Hungary, 1087 )
- DENIM FACTORY GYŐR ( Budai út 1, Győr, Hungary, 9027 )
- REBELS of HEAVEN BAJCSY-ZSILINSZKY ( Bajcsy-Zsilinszky 13, Budapest, Hungary, 1065 )
- hooded staff. NYÍREGYHÁZA ( Pazonyi 19, Nyíregyháza, Hungary, 4400 )
Q: What is my size?
A: All our products are designed to be oversized and loose fitting. Depending on your preference choose either size 0 petite / size 1 regular / size 2 tall .
Q: Do you do restocks?
A: Yes, you can sign up for our newsletter for updates on all restocks, promotions and releases.
Q: Can I track my order?
A: Yes. When your order is processed you will receive a confirmation email that contains your shipment tracking number.
A: Order tracking begins as soon as you place your order so it may take a few days for tracking services to update the location of your order
Q: How long does delivery take?
A: US and European deliveries take 3 to 7 days once shipped. Rest of the World deliveries can take 7 to 10 days for delivery
Q: How much does shipping cost?
A: Shipping cost varies depending on the weight of the package and recipients location. To calculate your exact shipping cost refer to the store checkout page.
Q: Where is my order?
A: If your order hasn't arrived when you were expecting it then please contact us at orders@hoodedstaff.com
Q: As a customer am I responsible for paying customs and taxes?
A: Duties and taxes are included in the price of the products.